Assistant Director of Student Financial Services
Job Summary:
The Assistant Director will assist in providing leadership and supervision in the administration of federal, state and institutional student aid programs for a diverse population of adult undergraduate and graduate students. The Assistant Director will manage and maintain prospective and currently enrolled students’ financial aid files, determine eligibility requirements for student aid programs, assist with the completion of the application forms, package financial aid, and meet with prospective students as they enroll each semester. Expectations for this position include providing professional and courteous communications with students and families, maintaining detailed and accurate records, reconciling federal, state and institutional funds to ensure compliance with all regulations. The successful candidate will be responsible for the awarding of financial aid, while providing professional assistance to students enrolled in the school of graduate and adult education by advising and assisting with financial planning and continuing to ensure compliance with federal and state regulations and procedures.
Alvernia University
Qualifications/Education: • Bachelor Degree required • Two to three years of progressive financial aid experience • Thorough knowledge of federal and state regulations as well as experience in awarding and processing institutional aid • Must provide exceptional customer service, specifically related to the mission of the university • Experience with PowerFaids, Power Campus, NSLDS, COD, EdConnect preferred • Demonstrate strong interpersonal and customer service skills across varied audiences such as students, families, staff, alumni, and the community • Ability to manage multiple projects with time-sensitive deadlines, working as part of a team as well as independently with little supervision, and additional hours as needed • Ability to diffuse difficult or emotional situations with students and/or families • Excellent written and verbal communication skills • Knowledge of Microsoft Office products, specifically Excel and Access • Commitment to the mission statement, core values and goals of Alvernia University
Interested individuals should send a resume, completed Alvernia Job Application and three professional references to human.resources@alvernia.edu for consideration.
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To apply for this job please visit www.alvernia.edu.