Financial Aid Advisor
Financial Aid Advisor
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The Office of Student Aid at Penn State Harrisburg is in search of a dynamic, creative, and student-centered professional to serve our students and families in the role of Financial Aid Advisor. This position reports directly to the Associate Director of Student Aid & Veterans Affairs and is integral in providing timely, efficient, and accurate information to students and their families as the front-line staff member of the office.
Job Description:
Serve as front-line staff in advising current and prospective students and their families regarding the financial aid process, eligibility requirements, alternative funding sources
Troubleshooting student account issues
Responding to direct requests for information through phone, email, and assisting visitors to the office
Serve as secondary School Certifying Official. Assist VA Coordinator in reporting semesterly enrollment certifications and related changes, help maintain reporting processes, assist with audits as needed
Maintaining strategic communication plan to prospective, incoming, and current students
Assist in Student Aid and Veterans Affairs event planning
Present at recruitment and/or student aid and/or enrollment services events for prospective and current students on behalf of the University and/or campus
Typical Education & Experience :
2 years of related experience
Associate’s Degree
Or an equivalent combination of education and experience
Proficient in all standard computer applications (including Microsoft 365 Suite)
Adept at working closely with diverse student populations and using inclusive best practice
Ability to multi-task and balance multiple and shifting priorities
Demonstrate a commitment to building an inclusive, equitable, and diverse campus community, or describe one or more ways they would envision doing so, given the opportunity
The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.
The salary range for this position, including all possible grades, is:
$42,100.00 – $61,000.00
Penn State University Harrisburg
Preferred Qualifications: Experience working within higher education, particularly within student aid Working knowledge of Federal and State aid policies and regulations Experience as a School Certifying Official Experience with creating outreach initiatives Demonstrates a positive, inclusive, and welcoming disposition Excellent interpersonal and organizational skills; proactive, organized, and attentive to detail Ability to work independently and collaboratively Excellent oral and written communication skills and team-building skills
until filled
yes
To apply for this job please visit hr.psu.edu.